51¿´Æ¬

ClickPost Tracking Software

Convert Order Anticipation Into Your Next Sale

47% Higher Customer NPS
80% Lower WISMO Queries
Search By:
Experience ClickPost Tracking.
Tracking 2.0 - Banner
Trusted by 450+ global brands
Puma - Gray - 50
Nykaa - Gray - 50
Adidas - Gray - 50
Decathlon - Gray - 50
Tata 1mg - Gray - 50
Meesho - Gray - 50
Birkenstock - Gray - 50

I appreciate how Clickpost provides real-time updates on the status and location of my shipments. It's reassuring to know exactly where my packages are at all times.

Rajat Mehra - Plum

Rajat Mehra
Product Manager, Plum

ClickPost Integration is seamless. It has helped us with tracking, courier allocation and returns management. We also appreciate the accuracy and smart allocation through the EDD app.

Amit Singh
 - TMRW

Amit Singh
Project Manager, TMRW House 
of Brands

ClickPost enables us to effortlessly monitor our shipments with exceptional precision. Our customers are highly satisfied with the shipment tracking experience resulting in significant reduction in enquiries.

Nykaa - Kay

Kay Beauty
by Nykaa

The Go-to Tracking Solution for
Ambitious Brands

Automated Multi
Carrier Tracking

  • Single API to connect with 500+
    global carriers 
  • Consistent real-time tracking via
    webhooks and polling
  • Standardized delivery status
    terminology across carriers

Post-Purchase
That Drives Loyalty

  • On-brand, self-serve tracking page
  • Easily embeds in your app or website
  • Induces upsells with relevant product offers

Support Load
Reduction

  • AI-predicted accurate delivery dates
  • Real-time, white labeled notifications on WhatsApp, SMS, Email
  • Proactive updates on delays and
    delivery exceptions

Tracking Visibility that
Drives Growth

fi_10228790

Branded NPS Collection

Capture delivery feedback directly within the tracking experience. Gain actionable data to improve experience.

fi_3139110

Failed Delivery Management

Proactively update on delays. Enable customers to take action instantly on exceptions or re-scheduling deliveries.

fi_17168806

Post-Purchase Analytics

Monitor ‘Where is my order’ query trends and NPS outcomes for optimizing 
post-purchase experience

All the Integrations you need,
One Powerful Platform
Shopify - Fit
Increff - Fit
SAP
Vinculum - Fit
Shiphero - Fit
Woo Commerce - Fit
Dukaan - Fit
Magento - Fit
Capillary - Fit
UPS-svg
Delhivery - Fit
Bluedart - Fit
Make Every Shipment Count
Discover how the most loved brands grow with ClickPost
Frame 1171276288-1
Straight From the Blog
9 Key Benefits of Automated Shipment Tracking
03 Feb, 2025 &²Ô²ú²õ±è;•&²Ô²ú²õ±è; 1 Min Read
How Shipment Tracking Improves Customer Experience?
05 Feb, 2025 &²Ô²ú²õ±è;•&²Ô²ú²õ±è; 1 Min Read
eCommerce What is Order Tracking in eCommerce, and How It Works
02 Nov, 2024 &²Ô²ú²õ±è;•&²Ô²ú²õ±è; 1 Min Read

Frequently asked questions

Everything you need to know about ClickPost’s Tracking

How does package tracking software improve customer experience?

Package tracking software improves consumer’s experience by providing real-time updates on shipment status, reducing the uncertainty of waiting. It allows customers to monitor their packages from dispatch to delivery and receive notifications at key milestones. This transparency builds trust and ensures a sense of control, contributing to higher satisfaction and repeat business.

What are the benefits of using order shipment tracking software for eCommerce businesses?

Order shipment tracking software offers eCommerce businesses better operational control and improved customer retention. By consolidating carrier data on a single dashboard, businesses can automate updates, resolve delivery issues promptly, and gather insights to improve logistics. These tools also enable branded tracking, which can serve as an additional marketing channel to foster loyalty.

How can shipment tracking tools reduce shipping errors and improve efficiency?

Shipment tracking tools help minimize errors by automating processes such as carrier selection, label generation, and update notifications. Real-time data integration ensures businesses are alerted to delays or misrouting, allowing them to act proactively. This automation reduces manual oversight, streamlines operations, and ensures higher accuracy, ultimately saving time and resources.

What industries can benefit from using a shipment tracking system?

A shipment tracking system is indispensable for industries like eCommerce, retail, manufacturing, and logistics. These systems are also valuable in healthcare for tracking sensitive medical supplies and in food delivery for monitoring perishables. Any industry reliant on timely deliveries and customer satisfaction can significantly benefit from such tools.

What are the cost implications of using a shipment tracking solution?

While the costs of shipment tracking software vary depending on features and scale, these tools typically offer substantial savings in the long run. They reduce expenses by minimizing shipping errors, enhancing operational efficiency, and improving customer retention. Many solutions provide scalable pricing options, allowing businesses to align costs with their logistics needs.

How does shipment tracking software help in managing returns and reverse logistics?

Shipment tracking software simplifies reverse logistics by enabling transparent tracking of returns from initiation to resolution. It automates the creation of return labels, updates customers on the status of their returned items, and provides businesses with actionable insights to improve processes. This streamlined management reduces costs and improves customer satisfaction, even during post-purchase interactions.

Top-Notch Security Certifications

soc2 1
SOC 2
SOC 2 standards for worry-free data security
gdpr 1
GDPR
Compliant with data security & privacy
image 14
ISO 27001
Internationally certified for information security
image 15
ISO 27701
Utmost user privacy for safety of users