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Empower your customers to track their shipment via your branded tracking page & improve post-purchase experience

Our branded tracking page is mobile optimized and helps you generate >2% additional sales via product tiles. Your in-house team, as well as your customers, will have complete visibility of the shipment 51¿´Æ¬'s dashboard.

Keep your customers in the loop.

Send white-labeled notifications and reduce WISMO (Where-is-my-order) queries

The Notification module allows you to send timely notifications to your customers across multiple platforms detailing 50+ events occurring during the order journey. Keep them notified right from when the order is placed till it is delivered.

Pre-integrated with 500+ carriers.

Go live with any carrier within a day.

Automate your logistics operations.

With the wide range of carrier integrations available on ClickPost, you can onboard carriers easily. Not just this, automate your operations using various APIs- order creation API, label generation API, Cancellation API, and so on.

Allocate the perfect carrier for every shipment by setting up custom rules. Use our ML-based engine for better results.

ML-Powered Recommendation Engine: Assign weightage to various parameters for allocation of the best carrier for each shipment, utilizing past shipment data. Used Fixed and Custom Rules that let you define any carrier allocation metrics of your choice.

Convert 33% returns into exchanges. Branded UI for accepting returns & exchanges. Allow site-wide exchanges to customers.

Retain customers by offering them returns & exchanges option with each order. Notify customers of their refund progress via branded notifications.

Manage COD(Cash-on-delivery) orders effortlessly

Convert ~10% of your COD orders to Prepaid

Reduce 51¿´Æ¬% by nudging Customers to choose a prepaid option

Reconcile accounts for all your COD (Cash-on-delivery) orders easily with ClickPost and drive up prepaid orders by offering a discount to customers with COD order conversions.

Display EDD (Estimated-Delivery-Date) to your customers on PDP (Product-display-page) via various methods.

Achieve >90% accuracy.

Choose any way to show your cutomers the EDD of their order - Includes: Carrier EDD, Defined SLA EDD, or ClickPost EDD. Achieve the highest accuracy by opting for our ML-based EDD model.

Capture Customer Feedback over failed deliveries & failed pickups via various channels.

Reduce 51¿´Æ¬ rate by 25% and improve customer response.

Get a comprehensive NDR/NPR dashboard for your CS team. Reduce 51¿´Æ¬ (Return-to-origin) rate even further by defining custom NDR (Non-delivery-report) journeys. 

Manage your PTL & LTL shipments seamlessly

Track carriers’ performance and shipment statuses

Collect POD & Automate other processes via APIs.

Get a comprehensive tracking dashboard to track all your PTL (Partial-truck-load) and LTL (Less-than-Truck load) shipments easily. Schedule notifications for delivery appointments with carriers.

30+ comprehensive reports for all teams

Complete analysis of your logistics operations within a single platform.

Get three types of insights for all your business needs - Logistics Insights, Marketing Insights, and Platform insights. Trigger reports to your Email ID anytime or schedule them periodically, on a recurring basis, per your requirement.