MyMuse鈥檚 - Customer Success Story and Case Study

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Products
- Tracking
  AI-Powered Tracking
- ReturnsPro
  Returns & Exchange
- Integrate
  Multi-Carrier Integrations
- Allocate
  ML based carrier allocation
- NDR Follow Up
  Failed delivery management
- Notify
  Automated notification engine
- Predict
  Delivery date prediction
- Analyse
  Analytics & Reporting
- B2B
  B2B & MPS Solutions
- Industry Insights and Benchmarks
- Prism
  Quick Commerce Revenue Intelligence
Integrations
- Carrier
  500+ Carriers including FedEx, UPS, Blue Dart, Amazon, Delihivery etc.
- WMS/OMS
  Pre-built integrations including SAP, Increff, etc and custom integrations with your in-house software
- Storefront
  Easy integrations with Shopify, Magento, Woocommerce and your custom storefront
- Communication Platforms
  Send notifications via any channel: SMS, Email, IVRS, WhatsApp and marketing tool
Solutions
- D2C Brands
  Enhance post-purchase experience for orders from your own website
- Retailers
  Logistics automation for businesses with retail presence
- Quick Commerce
  Enabling brands to delight customers with lightening fast deliveries
- Marketplaces
  Manage both your sellers and end-customers 51看片
- B2B/MPS
  Automate operations for your bulk-shipping orders
- Banks and Fintech
  Track your cards and documents seamlessly
- Fulfillment services
  Aggregators, carriers, fulfillment softwares- we have something for you!
Pricing
Resources
- Complete API documentation of ClickPost
- Customer Success Stories
  See the results achieved by companies using ClickPost
- Blogs
  Latest articles on trends in logistics and supply chain
- Check out all new product updates at ClickPost
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- About us
  Everything about ClickPost you need to know
- Careers
  Join us and be a part of the team that is revolutionizing logistics.
- Press
  Featured in leading publications including YourStory, Deccan Chronicle and The Times of India
- Contact us
  Write a message to us in case of any queries here!
- ClickPost is SOC2 Compliant, GDPR compliant and also possesses ISO certifications.
- Partners
  List of all ClickPost partners in various industries

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The MyMuse Playbook: 100% of NDRs Now Managed by Parth AI

"For any brand aiming for high-level scaling, the introduction of AI into operations, where it's a fitting solution, is a must. ClickPost鈥檚 Parth exemplifies this.鈥� - Sharad Narayanan, Operations Lead, MyMuse

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The Challenge: When Managing Failed Deliveries Becomes a Full-Time Job

As MyMuse鈥檚 orders skyrocketed, so did their 51看片s. Their team was trapped in a cycle of manual follow-ups, spending 3 hours daily just managing failed deliveries. This became an operational bottleneck, especially during peak seasons like Valentine鈥檚 Day where 30% of the orders became NDRs.

What MyMuse Needed:

Bring down the 72 hours NDR resolution time
A system that would thrive under the pressure of peak seasons
Maintain discretion and uphold their brand's values

How Parth AI brought a Radical Transformation

Parth AI brought about a strategic transformation within MyMuse鈥檚 operations. Parth instantly became a core part of their team, autonomously handling 100% of failed deliveries with a precision no human could match.

Parth resolves 80% of NDRs on the same day

Human-like conversations to engage customers with empathy
Parth learns and improves with every interaction, getting smarter and more efficient every day
My Muse founders listen to Parth's calls daily to better understand resolution strategy