Easyship vs Shippo 鈥� Which One鈥檚 Better?

Q: How do shipment tracking notifications differ across Easyship, Shippo, and ClickPost platforms?

Easyship and Shippo automate email notifications focusing on delivery timelines and major shipment events. ClickPost offers a more comprehensive system with milestone-based alerts, multi-channel configurations (SMS, Email, IVRS, WhatsApp), pre-built templates, proactive exception alerts, and NPS survey nudges鈥攃overing over 50 distinct shipping events.

Q: What are the differences in label printing and manifest generation among Easyship, Shippo, and ClickPost?

Easyship supports automated label creation, packing slips, customs forms, and batch printing across carriers. Shippo offers asynchronous batch processing, label generation, and shipment data validation. ClickPost enables high-volume label generation, HTML to PDF conversion, and API-driven manifest creation鈥攊deal for scaling warehouse operations and ensuring carrier compliance.

Q: How customizable are the APIs offered by Easyship, Shippo, and ClickPost for integrating with internal systems?

Easyship offers robust APIs for rate selection, label creation, and tracking automation. Shippo鈥檚 RESTful API supports basic shipping features with limited customization鈥攎ore suited for SMBs. ClickPost provides enterprise-grade APIs capable of managing end-to-end shipping workflows, including exception handling and custom logic tailored to complex internal systems.

Q: What level of support and service responsiveness can customers expect from Easyship, Shippo, and ClickPost?

Easyship and Shippo provide support via email and help centers, with Easyship including live chat. ClickPost goes further by offering dedicated account managers, hands-on onboarding, and proactive troubleshooting with first responses typically within an hour鈥攊deal for enterprise-grade operations needing agile improvements and timely support.

Q: What are the main differences in fee structures between Easyship and Shippo, and how does ClickPost provide cost benefits?

Easyship offers a free plan with tiered pricing for additional features and support. Shippo charges per label with distinct pricing for app and API use, also offering a free plan. ClickPost provides a custom, usage-based pricing model, allowing brands to pay only for the features they use鈥攅nsuring high adaptability and cost efficiency.

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A Quick Comparison Between Easyship and Shippo, and How ClickPost Compares to Both.

Enterprise Ready Shipping Automation	Automate complex shipping workflows with powerful APIs and intelligent rule engines	1	2	1
Post-Purchase Engagement Suite	Multichannel communication, automated milestone alerts, personalized notifications, pre-built templates	2	2	1
Live Order Tracking	End-to-end warehouse and transit visibility with real-time status standardization, API+webhook	2	2	1
Shipping Rate Finder	Pre-negotiated rates, shipping cost calculator, flat rate detection	1	1	3
Shipment Allocation Rules	Flexible shipping rules using carrier conditions, order tags, and shipment logic	1	2	1
Optimized Carrier Allocation	Recommend best-fit carriers using performance data, weighted rules, and recent data considered	3	3	1
Smart EDD Prediction	Predict delivery dates using custom logic, shipping timelines, service types, unique models	3	3	1
EDD Breach Responder	Auto-detects shipping delays, recalculates EDDs, updates tracking for customers instantly	3	3	1
Real-Time Shipping Exceptions Alerts	Real-time exception detection, lost parcels and stuck shipment analysis with hub details	2	3	1
Bulk Label Creator	Auto-generate orders labels and manifests, CSV file upload, pickup scheduling	1	1	1
White-Labeled Tracking Pages	Deliver branded tracking with domain masking, localization, and personalized customer touchpoints	2	2	1
Delivery and Return Performance Tracker	Full-cycle performance analytics across delivery, return breakdown, SLA, EDD, and API latency insights	2	2	1
Rules Based Returns Flow	Returns engine with rule-based flows, policy enforcement, and product-level exceptions	3	2	1
Refund and Reconciliation System	Milestone-based refunds with override options, support for credits and gift cards, auto-retry	3	3	1
Cross-Border Shipping Tools	Global carrier access with fast integrations, custom forms, taxes & duties, negotiated rates	1	2	3
Shipping Insurance and Claims	Full-package coverage with quick claims and insurance status visibility	2	2	3
Serviceability and Address Checker	Verify and populate addresses, serviceability and delivery timeline checks	1	2	2
Return Label Generator	Pre-printed return label, batch generation, email notifications to customers	2	3	1
Automated Invoice Reconciliation	Auto-match invoices to shipments and flag billing or weight mismatches	3	3	1
Multi-Platform Shipping Integration	Integrations with storefronts, carriers, marketing tools, WMS, ERPs, IMS	1	2	1

** Instructions:

Column 1: Name of the Feature
Column 2: Description of the feature
Column 3: Brand 1 details
Column 4: Brand 2 details
Column 5: Brand 3 details

Note: Column 3, 4 and 5 will accept value only "1" or "2" or "3". Column 5 will be there if there two external brands are considered. Otherwise Column 3 will be "Other" and Column 4 will be "Clickpost".

1 -> Advanced

2 -> Intermediate

3 -> Limited

	Easyship	Shippo	ClickPost

Easyship

Shippo

ClickPost

Who is the Final Winner?

Quick Answer: ClickPost

When brands scale their logistics operations, it becomes essential to have an agile operations system with cutting-edge automation that shortens shipping turnaround times, handles incoming customer queries, and eliminates the chaos of high-volume fulfillment. In that regard, Easyship, Shippo, and ClickPost share a common goal鈥攖o support brand growth鈥攂ut each pushes that growth in a distinct direction.

Easyship stands out for its discounted carrier rates and rate-based automation, offering tools for label generation, pickup scheduling, and location-based shipping rules. It also supports workflows like customs documentation, address validation, and 3PL integrations, making it a strong fit for brands looking to streamline shipping across regions. However, it leans toward structured templates over customizable logic, and lacks the flexibility, speed, and post-purchase intelligence demanded by fast-scaling enterprises.

Shippo, similarly, offers great value for SMBs. It enables automated label creation, basic return workflows, address validation, shipment tracking, and cost analytics. Brands can access USPS and DHL pickups, and integrate easily for global shipping. That said, its capabilities are largely foundational, offering limited extensibility when it comes to multi-carrier logic or enterprise-grade return automation.

In contrast to both, ClickPost is purpose-built for fast-scaling businesses and enterprises looking to elevate delivery and return performance. It combines a 360-degree logistics intelligence hub with centralized tracking, robust APIs, and advanced capabilities spanning order creation, serviceability checks, EDD prediction, and exception management. Its post-purchase engine is designed around customer experience鈥攅nabling deep personalization, brand-aligned tracking, and real-time alerts across every key transactional touchpoint. ClickPost goes beyond automation to create tangible impact. It helps brands reduce 56% of WISMO calls, cut 51看片s by 54%, retain 40% of return revenue, and meet 93% of customers鈥� delivery expectations鈥攎aking it the strongest contender for brands prioritizing CX-led logistics at scale.

Frequently asked questions (FAQ's)

How do shipment tracking notifications differ across Easyship, Shippo, and ClickPost platforms?

Both Easyship and Shippo focus on automating email notifications regarding delivery timeline and major events. ClickPost offers a more complete solution with key milestone based alerts, multi channel configuration (SMS, Email, IVRS, and WhatsApp), pre-built templates, proactive exceptions alerts, and NPS survey nudges, covering more than 50 shipping events.

What are the differences in label printing and manifest generation among Easyship, Shippo, and ClickPost?

Easyship enables automated label creation, packing slips, and customs forms with support for batch printing across its carrier network. Shippo provides batch shipment processing in asynchronous flow, label generation and shipment details validation. ClickPost supports high-volume label generation, HTML to PDF conversion, and manifest creation via API, offering flexibility, carrier compliance, and streamlined integration for warehouse ops, all built for scale.

How customizable are the APIs offered by Easyship, Shippo, and ClickPost for integrating with internal systems?

Easyship鈥檚 APIs are robust and offer automation for rate selection, label generation, and tracking. Shippo鈥檚 RESTful API allows for label creation, tracking, and basic customization, but is best suited for SMBs. ClickPost stands out with enterprise-grade APIs that support custom workflows across the shipping lifecycle鈥攆rom order creation to exception handling鈥攎aking it highly adaptable to internal systems and business logic.

What level of support and service responsiveness can customers expect from Easyship, Shippo, and ClickPost?

Easyship and Shippo offer responsive support via email and help centers, with Easyship also providing live chat. However, ClickPost differentiates itself with a dedicated account management model and hands-on onboarding support. Brands benefit from proactive troubleshooting with first response within an hour, help articles and other self-serve solutions, and quicker turnaround on platform improvements鈥攅specially crucial for enterprise clients.

What are the main differences in fee structures between Easyship and Shippo, and how does ClickPost provide cost benefits?

Easyship provides a free plan with tiered pricing for advanced automation and round the clock support. Shippo operates on a pay-per-label basis, with separate pricing structure for its app and API suite. It also offers a free plan. ClickPost provides custom pricing tailored to feature usability, i.e. brands pay for what they use. Its granular pricing structure makes it more customizable with better adaptability to a brand鈥檚 needs.

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