AfterShip vs. Shippo 鈥� Which One鈥檚 Better?

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A Quick Comparison Between AfterShip and Shippo, and How ClickPost Compares To Both.

Dynamic Shipping Workflow Automation	End-to-end shipping automation with APIs, faster product deployment, scalable logistics intelligence	2	1	1
Enterprise-Grade Order Tracking	Layered visibility of warehouse operations and in-transit cycles with proactive alerts	2	2	1
Granular Exceptions Management with Real-Time Triggers	Precision-level data on lost, stuck, and failed deliveries, hub-level analysis, shipment performance	3	3	1
Scalable Post-Purchase Infrastructure	Auto-triggered communications, customizable notifications, pre-built templates, multi events configured, IVRS support	2	2	1
Multi-Carrier and Systems Integrations	500+ pre-integrated carriers & WMS, OMS, ERP, storefronts, marketing tools, helpdesks, custom integration	2	2	1
Instant Order & Manifest Creation	Automated order creation via APIs, auto-populated shipping info, pickup request trigger	1	1	1
Custom Bulk Label Generation	Batch shipping, return label download and printing, real-time sync with carriers, label customizations	1	1	1
Dynamic EDD for Conversion	Custom EDD logic, delivery accuracy controls, multi-touchpoint compatibility	3	2	1
EDD Breach Alerts & Resolution	Monitors breaches, auto-revises EDD, refreshes tracking portal, notifies customers, logs breach data	3	2	1
Live Carrier Rate Fetching	Live rate calculation based on shipment details, multiple carrier support, discounted rates	1	1	3
Address Verification & Coverage Checks	Stores, manages, retrieves addresses, checks validity, auto-populates address, serviceability confirmation	2	2	2
Streamlined Pickup Scheduling	Pickup request generation for customer address and warehouse/stores, easy cancellation	1	1	1
Intelligent Shipment Allocation System	Rule based and performance based carrier allocation, weightage system, 7-days recency	3	3	1
Omnichannel Customer Notifications	Milestone-based alerts, multiple statuses, multi-channel configurations, covers all delivery, marketing, return events	2	2	1
Custom Return Policy Setup	Customizable return policy, extendable window, SKU exceptions, nested reasons, image verification	2	1	1
Exchange Enablement	Custom exchange nudges, admin return-to-exchange controls, partial/multi-item support, site-wide & variant exchanges	3	2	1
Refund Feasibility with Overrides	Refunds by tracking/milestones, store credit & gift card support, manual refund review	3	2	1
Branding and Whitelabelling	Personalized branding, domain masking, free iFrame, marketing tiles, NPS collection, custom developments	2	2	1
B2B Shipment Handling	Bulk order processing, warehouse appointment reminders, POD, invoice reconciliation, weight discrepancy detection	3	2	1
Data Analytics and Reporting	Carrier performance breakdown, returns data, on-time and shipment exceptions, total shipping spend, etc.	2	2	1

** Instructions:

Column 1: Name of the Feature
Column 2: Description of the feature
Column 3: Brand 1 details
Column 4: Brand 2 details
Column 5: Brand 3 details

Note: Column 3, 4 and 5 will accept value only "1" or "2" or "3". Column 5 will be there if there two external brands are considered. Otherwise Column 3 will be "Other" and Column 4 will be "Clickpost".

1 -> Advanced

2 -> Intermediate

3 -> Limited

	AfterShip	Shippo	ClickPost

AfterShip

Shippo

ClickPost

Who is the Final Winner?

Quick Answer: ClickPost

For fast-scaling eCommerce brands handling multi-carrier logistics, success isn鈥檛 just about printing labels鈥� it鈥檚 about building smart and scalable shipping infrastructure.

Shippo empowers small to mid-sized brands with instant label printing, rate shopping, and batch processing鈥攚rapped in a clean interface and backed by a robust API suite. With prebuilt carrier integrations and real-time tracking, Shippo handles core shipping needs without overwhelming growing ops teams. At the same time, it supports scaling-up high-volume shipping with order manifestation, address validation, and customs declaration for international shipments.

AfterShip specializes in elevating post-purchase experiences, offering branded tracking, automated delivery updates, and AI-powered product recommendations. Alongside marketing automation, it deploys AI for product discovery, smart search, optimizes product placement along with deep analytics. However, when it comes to logistics, its suitability for operationally complex or high-volume scale-ups is shaped by the platform鈥檚 primary focus on post-purchase experience.

ClickPost, in contrast, is purpose-built for enterprise-grade logistics. With 550+ carrier integrations, 30+ storefronts, and plug-and-play support for 8+ OMS and WMS platforms, it spans the entire shipping lifecycle鈥攆rom first-mile fulfillment to return orchestration. Its EDD engine doesn鈥檛 just predict delivery times鈥攊t continuously updates them in real-time based on dynamic delays.

Ops teams use ClickPost鈥檚 Control Tower for end-to-end visibility into warehouse bottlenecks, stuck parcels, and SLA breaches. ClickPost makes logistics performance itself a retention lever鈥攃utting 51看片s by up to 54%, support calls by 56%, and improving on-time delivery by 73%. Its no-code, modular workflows allow brands to customize carrier allocation logic, return policy rules, and notifications without development cycles.

ClickPost isn鈥檛 a replacement for Shippo or AfterShip鈥攊t鈥檚 built to go further, with a full-stack, API-first logistics engine designed for precision, performance, and scale.

Frequently asked questions (FAQ's)

Which solution鈥擜fterShip, Shippo, or ClickPost鈥攐ffers the most user-friendly options for creating branded return portals?

ClickPost stands out from AfterShip and Shippo with its fully customizable portal supporting SKU-level exceptions, nested return reasons, exchange nudges, partial returns and exchanges, image validation, and more. In contrast, AfterShip offers a self-serve mobile-responsive return page, while Shippo primarily focuses on generating return shipping labels. ClickPost is the most user-friendly option for brands managing diverse return policies and customer journeys.

How do AfterShip, Shippo, and ClickPost compare in offering real-time delivery insights and shipment performance analytics?

While AfterShip provides insights on shipment count, transit time, and order fulfillment status, and Shippo emphasizes shipping spend analysis, it is ClickPost that offers deeper visibility. It covers 51看片%, stuck parcels, SLA breaches, hub-level visibility on lost parcels, order fulfillment TATs, and complete returns intelligence like return volume, refund logs, return count by reason, and more鈥攎aking it a stronger option for operational visibility.

When it comes to managing bulk returns and handling high shipment volumes, which platform鈥擜fterShip, Shippo, or ClickPost鈥攊s more reliable?

ClickPost, built for enterprise use, supports bulk returns automation, high-volume shipping, and real-time order visibility via robust webhook and API polling. It offers bulk label generation, smart carrier allocation, refund logic, exchange fulfillment rules, shipping exceptions handling, and EDD accuracy. In contrast, AfterShip and Shippo cater more to SMBs and mid-market brands, focusing on branded experiences and discounted shipping.

Which platform鈥擜fterShip, Shippo, or ClickPost鈥攑rovides better capabilities for handling cross-border returns efficiently?

ClickPost leads with 550+ global carrier integrations, smart warehouse routing, real-time tracking APIs, and detailed cross-border visibility. AfterShip supports international returns with customs documents and basic tracking. Shippo, meanwhile, remains focused on U.S. returns primarily offering label generation and customization feasibility.

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