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Inside the ClickPost Dashboard, merchants will receive a comprehensive set of delivery milestones for Saudi Post shipments. These include shipment created, picked up, in transit, out for delivery, delivered, etc. ClickPost also flags delivery delays and reflects the same on the portal. Alongside these, it also shows updates on delivery exceptions, reattempts, and reverse logistics journeys.

Of course! ClickPost enables the generation of AWB numbers and shipping labels for Saudi Post. Once you integrate Saudi Post with ClickPost, its order creation API and label generation API will automatically interact with Saudi Post鈥檚 system and fetch AWBs and shipping labels within seconds.

Through ClickPost, you can customize the customer-facing tracking portal and customer notifications with your brand details and customers鈥� native language. You can also personalize the content of the notifications as per your choice. In addition, you can add promotional titles and social media handles to the tracking page and display personalized product recommendations to drive additional buy-ins. You can also enable two-way communication on the tracking page by featuring the customer NPS survey.

Saudi Post, also known as SPL, is a national postal and logistics service provider in Saudi Arabia. It has a wide network of 478 main and 180 branch post offices and covers all cities and villages within the Kingdom of Saudi Arabia. At the same time, it has 580 outlets, 13 sorting centers, and 62 lockers in KSA. This extensive network has allowed Saudi Post to handle over 10,000 shipments daily. It offers a variety of services to businesses and individuals. These services include urgent shipping, express shipping, doorstep delivery, domestic and international parcel shipping, parcel lockers, last-mile delivery, air freight services, COD services, and more. Saudi Post takes around 4-8 working days to deliver a parcel within Saudi Arabia. The Adahi service by SPL has been specially designed to ship special and religious consignments during the Hajj season. Alongside these, it also offers a national address verification service for accurate delivery. Not only that, it also offers a number of online tools, such as a postage calculator, a branch locator, etc., to help ease the shipping process for businesses.