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Yes! ClickPost captures real-time status updates and tracking information for First Flight Couriers shipments via its tracking APIs and webhooks. Then it standardizes this data and shows it on the portals. It also offers on-time custom delivery notifications to shoppers to keep them updated throughout the process and reduce WISMO queries.

ClickPost provides a unified tracking portal where merchants will get end-to-end shipment visibility. Customers are also notified of the order journey via different channels, including email, SMS, and WhatsApp. It also monitors SLA adherence and provides delay updates on the portals, so businesses can quickly take action on them. Plus, it automates the order processing journey by creating bulk labels and AWB numbers, which further reduces delivery delays. At the same time, its built-in carrier allocation engine automatically routes shipments to First Flight Couriers when certain conditions are met. This automated carrier allocation approach also reduces dispatch delays and improves the on-time delivery rate.

ClickPost automates the entire shipping process to help businesses reduce shipping costs and time. It automates the order creation process for First Flight deliveries to reduce manual labor and delivery time. Merchants will also get a unified portal where automated updates on the delivery journey will be shown. This eliminates the need for constant juggling and makes the process more streamlined. In addition, it automates the NDR management process to ensure faster resolutions of missed deliveries and improved delivery rates. The automation of returns management and customer notifications improves customers鈥� shopping experience and makes them loyal retainers.

In 1986, First Flight started its operations under the name ANE Express Parcel Service. In 1998, it formed a strategic partnership with First Flight India to form First Flight Couriers (Middle East) LLC and expand its service reach. It has an extensive network of 930 offices and 8 international offshoots and covers 1800 destinations across 250 countries worldwide. For e-commerce business owners, it offers a range of logistics solutions. These include COD service, Amazon FBA shipping, and specialized last-mile delivery services. It has established a number of fulfillment centers across the Middle East to facilitate faster deliveries. Alongside this, it offers reliable road transport services across the GCC and transshipment services in the UAE. Through the international delivery solution offered by First Flight Couriers, you can reach most global destinations within 3 days. Under the international delivery service, you will find services such as export express, import express, and third-country solutions. Within the UAE, the company provides same-day and next-day delivery services. In fact, it also offers the Bullet service, through which you can reach customers across the Emirates within 3-4 hours. Besides, you will also benefit from solutions like project logistics, consignee-only delivery, returns management, and cheque collection service.